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© 2017 (All rights reserved)  by All Generations Yoga and Pilates 

Michele Burton

agyogaandpilates@gmail.com

Tel:07970 731174


 

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Terms & Conditions

Adult Class Bookings/Attendance

 

You do not need to be book group classes that are arranged and delivered by All Generations Yoga & Pilates currently in Shifnal and Ackleton . They are on a first come first serve basis and in the event the class is full entry may be refused for health and safety reasons and the prevention of overcrowding. A class register is signed on each attendance with a written disclaimer which reads:

I practice yoga/pilates at my own risk. I understand, confirm and agree that I will not hold the teacher or students liable for any injuries or disturbances which I may experience during this yoga/pilates session.  I agree to inform my teacher of any health problems using the medical form supplied before beginning the Yoga session and can confirm that where health problems exist I have had advice from my medical practitioner before taking part in this class. When participating in the yoga session I take complete responsibility for weather I want to receive, accept, apply or reject any advice or instruction offered by the teacher and I do so at my own risk. I sign to say I have read and understood and agree with the above statement statement.  All information provided is kept in the strictest of confidence according to the Data Protections Act 1998   - A parent or guardians signature is required for their child to participate in this Yoga Class if under the age of 18.  

if a class is delivered by All Generations Yoga & Pilates for another organisation you may be asked to book a place with them and you will need to understand the terms and condition of booking with that organisation.

You are advised to seek medical advice if you have any health concerns before you attend any classes. If you attend a class without prior advice from a medical practitioner you do so at your own risk.

Anyone under the age of 18 should have their parents written consent to attend classes and make sure arrangements are made for them to get home safely.

Baby Yoga Class Bookings and Attendance

Baby Yoga classes are generally in blocks of 6, however this may vary depending on the term. A booking form will be required which includes a disclaimer and photo permission, this can be downloaded via this website or requested by email.  A deposit of £10 is required to hold your place. Full payment is required at least one week before the start of the sessions. You will be paying for your place and no refunds are given for missed classes, you can however offer your place to a friend or relative or alternatively you can attend an adult yoga class that is run by All Generations Yoga & Pilates within 2 weeks of a missed class.

On the event of a cancellation made by All Generations Yoga & Pilates you will be informed at the earliest opportunity either by text or email and a notice will be displayed on social media.

Private One to One Sessions

If you book a private one to one session payment should be made at least one week prior to the booking No refunds  are given for cancelled private classes. If you need to cancel an alternative date will be offered as long as more than 24 hours notice is given. Full payment is required if you give less than 24 hours notice of cancellation. In the event of a cancellation by All Generations Yoga & Pilates an alternative date will be offered or a full refund given.

If classes are delivered within your home any pets should be removed from the area and a space cleared for health & safety reasons.

Private One to One Special Needs

Terms are as above for Private One to One Session with the exception that an adult should be present at all times during the session and is responsible for lifting in and out of wheelchair or chair and keeping them safe and reassured during the class. It is part of the class to include massage and manual handling and the person responsible will need to agree to this, alternatively take step by step instruction from the yoga teacher on how to move or massage the body.

Bookings for Other Organisations

Any organisation such as a school, nursery, care home, workplace or gym will be invoiced prior to the sessions being delivered and payment is expected within 2 weeks of receipt of invoice.  At least one weeks notice is required in the event of any cancellation, failure to do this will require full payment. 

In the event of any cancellation made by All Generations Yoga & Pilates an alternative date will be offered or a substitute teacher maybe offered depending on availability or suitability for the class. 

Public Liability & Checks

Michele Burton of All Generations Yoga & Pilates holds Public Liability Insurance and Malpractice of £6m  and a current Enhanced DBS check, safeguarding certificates for Adults & Children and First Aid Certificate which will be renewed every 3 years and can be seen on request.

Privacy Policy

All Generations Yoga & Pilates will take all reasonable steps to protect any personal data.  Data is kept in compliance with data Protection Act and will not be shared with anyone else or any other company and is used only for the purpose of classes or teacher training. Disclaimers and training portfolios are kept for a period of 7 years in line with insurance regulation and then destroyed or deleted. The only instance information will be shared is through legal requirement from a ward of court or in the event of an emergency if your health and safety is at risk.

Information on registration forms is used for planning purposes, so that adaptations can be made to postures or to make sure that relevant equipment is available for you to get the best out of your class or training and emergency contact information is used only if an emergency occurs during a class or training. 

Paper copies of registration forms are kept in a locked draw in a locked room when not in use during classes. Any electronic copies sent via the website are held on Wix Hive API see www.wix.com/about/privacy. If you do not wish to complete an electronic version of your registration form a hard copy can be given to you in class. You do have the right to refuse to complete the registration form, but if you do attend a classes it is at your own risk.

If you attend a class which is delivered by me for another organisation, I will not pass on any personal information to that organisation and will not be responsible for any third party data policy or procedures.

The data base is used to inform you of new classes, changes, teacher training opportunities or cancellations. A newsletter is sent out approximately every quarter with related information or videos regarding yoga, pilates, meditation or relaxation. You have the opportunity to unsubscribe at any point.

ICO Data Protection registered - see copy here

Social Media

Photographs are occasionally taken for publicity and marketing purposes and only used with permission form you or your parent if under 18 years. No personal information or tags are used when displaying photographs and any photograph will  be removed immediately on request. In the event of a class cancellation by All Generations Yoga & Pilates a notice will be put on Facebook, Twitter & Instagram.

Policies, Procedures, Codes of Practice & Disclaimer,

A copy of the policies, procedures, codes of practice or disclaimers can be given on request   

Blogs & Videos including YouTube Channel

Any recording or written advice, postures or sequences on blogs and videos on this website and YouTube Channel are followed at your own risk. It is advised that if you have any concerns regarding your health or the heath of your child or baby or dependant adult you should consult a medical practitioner before taking any instruction from publications written or performed by All Generations Yoga & Pilates.

Teacher Training Bookings

Booking confirmation

Once we have processed your booking, we will send you a confirmation email with an invoice. Your place is guaranteed once payment has been received. Bookings made less than 28 days prior to the start of the course will require immediate payment.

Special Requirements

All Generations Yoga will make every effort to accommodate special requirements that have been notified in advance on the booking form.

Course transfers

There is no charge for transferring your booking to the same course on an alternative date provided you notify All Generations Yoga in writing up to 28 days before the start and if there is availability. However, a transfer fee of 20% of the course fee will be payable if the notice is received less than 21 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to agyogaandpilates@gmail.com.

 

Cancelling your place

If you notify All Generations Yoga and Pilates in writing ,via letter or email (with a delivery receipt if notified by email) up to 21 days before the start date of a course, you will receive a full refund less your deposit and an administration fee of 20% of the course fee. If you withdraw for whatever reason within the 21 day period, the full fee will remain payable.

Non-attendance

If you fail to attend the course on which you are booked and have not given prior notice to All Generations Yoga & Pilates then the course fee will remain payable in full and no transfer will be allowed.

Late arrivals/missed sessions

If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.

 

Cancellation by All Generations Yoga and Pilates

Where circumstances dictate, All Generations Yoga and Pilates reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made or alternative course dates offered but no compensation will be paid for any additional costs incurred.

Venues

Details of the specific venue will be sent via email for all training courses and maybe subject to change

 

Dress code

There is no dress code; however, most participants choose to wear loose comfortable clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

Liability

All Generations Yoga does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individuals and not necessarily those of All Generations Yoga & Pilates. Participants should take professional advice when dealing with specific situations.

Portfolios

Pre-course work is expected within 2 weA copy of the portfolio should be taken as they are not returned but kept for a period of 7 years inline with insurance laws and then either destroyed or posted back to you on request. You will be responsible for the cost of postage should you choose this option.

Intellectual property

Anything on this website and any course or class materials in hard copy or electronic such as teaching plans, manuals and training materials are protected by copyright laws and are not to be used by anyone without prior written consent of the owner of All Generations Yoga and Pilates - Michele Burton

Notices

You can either email me on: agyogaandpilates@gmail.com or telephone on 07970 731174 if you wish to change any personal details or ask any questions relating to the terms and conditions.  If you wish to unsubscribe please click on this Link Unsubscribe